Many Cloud-based TMS providers offer their products through a subscription model, allowing companies to use their software through a subscription rather than investing in and maintaining their own on-premise servers. Reduced start-up costs in equipment and up-front license fees are often used as selling points.
But what is not mentioned is, how do you get out? What if the TMS provider increases the fees, takes the software in a different direction, or their updates just do not fit your business or your needs? What if you can’t get the support you need or have frequent outages which affect your business? What if you want to leave?
When you cancel, you lose access. Your account will be suspended. Cloud providers may provide limited read only access, or provide export options to Excel or CSV files, recommend you run reports, or charge you to assist in other export options. Your business records, payroll and financial records, often needed to be accessed for audits or inspections, is now on spreadsheets or database files without the TMS application to access it.
Are you now stuck with your cloud-based TMS provider because you have no way out? Your provider is counting on it!
Systems Support, Inc (SSI) offers a complete transportation management solution. Our PowerPRO TMS is available as an on-premise solution on your servers, we can install on your arranged cloud provider, or use our preferred cloud provider or even a cloud provider of your choice. You have the option of choosing an up-front licensing model, or a subscription service of fixed monthly payments. Either way, you are always in control of your environment, your TMS, and will never lose access to our PowerPRO software to access your critical, historical data, even if you would decide to leave us.
With SSI, we are confident that you will remain a customer for many years, because you want to, not because you have to. Give us a call today at (800) 369-5027 or contact us online and let us show you how our PowerPRO software can work for you.
